The Mira Analyzer and Mira Fertility Test Wands are non-returnable and non-refundable. Only the starter kit has an exception of the 90-day money-back guarantee. For damaged or defective products which are covered by our one-year limited warranty described below, please contact us at [email protected]
The Mira Analyzer is covered by a one-year limited warranty. This limited warranty applies for a period of one (1) year from the date of purchase found on your receipt. Mira requires your original receipt to determine the warranty period. During the warranty period, Mira will either repair or replace, at its option, any defective Product or part at no charge to you.
The Company offers a 90-day money-back guarantee. The guarantee begins on the day the Buyer has started fertility tracking with the Mira Analyzer. If the Buyer has used the product continuously for 3 months while following the instructions (i.e. testing in every cycle, more than 4 times during the predicted fertile window, and at least once on the predicted ovulation day) but didn’t have an LH surge detected, the Company will refund the starter kit value to the Buyer. (For special cases, the Company will allow three cycles for the Buyer who has a more than 30 days cycle.)